FAQ

What kind of projects are these?

Our range centres on pottery DIY themes for decorative bowls, dishes, vases, desk pieces and ornaments. Read the individual product page for the intended creative approach.

Do the images show the exact contents?

No. Images are original AI-generated project illustrations. They show a creative direction and may contain styling props. Do not treat everything pictured as included or as a verified specification.

Can finished pieces hold food, water or candles?

Do not use them for food, drinks, standing water, flames or heat unless the specific supplied materials and finishing instructions expressly support that use. A vase shape alone does not establish water resistance.

Do I need a kiln?

Follow the actual material instructions. Never infer an air-dry, oven-bake or kiln process from an image, and never place an unknown material in an oven or kiln.

Where do you ship?

We currently offer shipping to the United States in USD.

How much is delivery?

Standard shipping is $5.99 below a discounted merchandise subtotal of $50, and free at $50 or above. Expedited shipping is $7.99.

How long will my order take?

Processing takes 5–10 business days. Standard transit takes a further 10–15 business days after dispatch. Allow 15–25 business days in total, excluding unexpected delays. Expedited delivery has no guaranteed arrival date.

Can I return an order?

Email us within 30 days after receipt to request a return. Please read our Return Policy before sending anything back.

How do I get help?

Email service@meadowkettle.com with your order number and question. For damage or an incorrect item, include a description and clear photographs if available.